M scans chats for keywords and then suggests relevant actions. In April 2017, Facebook enabled suggestions, powered by M, for users in the United States. The company stated that what they learned from M would be applied to other artificial intelligence projects at Facebook. In January 2018, Facebook announced that they would be discontinuing M. Īlex Lebrun ran the project, which began in 2015, and which in April 2017 the MIT Technology Review called 'successful'.

If M did not understand, a human takes over the conversation, unbeknownst to the user. If a user made a request for M, it uses algorithms to determine what the user wants.

It worked inside the Facebook Messenger instant messaging service. By April 2017, it was available to about 10,000 users. M was a virtual assistant by Facebook, first announced in August 2015, that could automatically complete tasks for users, such as purchase items, arrange gift deliveries, reserve restaurant tables, and arrange travel. Discontinued virtual assistant by Facebook M

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